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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Max De La Rosa

April 25, 2025

5  out of  5
rating by Max De La Rosa
"Very helpful,"
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Paula Kinsel

April 22, 2025

5  out of  5
rating by Paula Kinsel
"Doug and his team are the best!"
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Darnay Bush

April 15, 2025

5  out of  5
rating by Darnay Bush
"Been with Doug for 4 years and just got a new car. Mark, called me right away to give me a quote on my new car and old car. Was very knowledgeable and detailed. Actually called back 5 mins later because my grandmother was interested in switching to state farm through Doug’s firm and of course, Mark, was very helpful. Will never switch from state farm due to Doug and his team! Thank yall"
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Key

March 21, 2025

5  out of  5
rating by Key
"Mark sounded really excited to help me switch, I hadn’t been that serious in looking for an alternative so was surprised when State Farm had a better rate with more services; I had made the mistake of trying a 3rd party comparison site, but as luck would have it this office was one of those reaching out and positively affected my decision. He was also able to immediately rectify the start date of my coverage. Thanks!"
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Dick Spencer

March 18, 2025

5  out of  5
rating by Dick Spencer
"Doug’s expertise and genuine concern for his customers is outstanding. I’ve never seen this caliber of performance ever!"
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Ayele Tatiana

March 13, 2025

5  out of  5
rating by Ayele Tatiana
"As a young adult, Connor was really helpful when it came to setting my policy up"
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Quardrelius Chance

February 26, 2025

5  out of  5
rating by Quardrelius Chance
"Speedy, professional and honest business"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sumo Benji

February 3, 2025

1  out of  5
rating by Sumo Benji
"Absolutely useless boomer insurance. Their agents are more than willing to call you to up sell new products, but when you've had an accident or issue, you're on your own. I was rear ended and in severe pain, called them about my accident and informed by the girl on the phone to "call the other drivers insurance." I pay YOU to handle this and you pass the buck? State Farm's website is beyond hopeless. You can't cancel a policy unless you talk to your agent. So if you're already fed up with said agent then they can't help you, other than "change your agent" which will take 7-14 days to complete... In 2024, how are you this incompetent? This agency, and its agents are for the elderly who are afraid of websites."
We responded:
"Sumo, Once again, thank you for sharing your concern. It looks like you have changed agents and have not been our customer for quite some time. We apologize for not exceeding your expectations. We have called and emailed you to speak with you about your concerns. If you would rather not call but prefer to email, please email us back. We would love the opportunity to make things right with you."
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Matt Ulrey

January 22, 2025

5  out of  5
rating by Matt Ulrey
"Doug was very responsive, provided a thorough explanation of the policy options and answered all of our questions. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Seonho

January 22, 2025

5  out of  5
rating by Kim Seonho
"He is very responsive and kind! Great experience."
We responded:
"Thank you, Kim! You are very important to our office and greatly appreciate your input."
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Jose R Alvarez Rivera

January 21, 2025

5  out of  5
rating by Jose R Alvarez Rivera
"Very well and friendly and looking the best cover works for you thanks"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Castle

January 17, 2025

5  out of  5
rating by Sandra Castle
"Always so quick with their responses, differently make things easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Suprina Simon

January 14, 2025

5  out of  5
rating by Suprina Simon
"Connor was both professional and personable and made the process much easier than I anticipated. Thanks, Connor!"
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Mark Tremer

January 13, 2025

5  out of  5
rating by Mark Tremer
"Very smoothly handled policy change"
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Cee Bee Ohio

January 6, 2025

5  out of  5
rating by Cee Bee Ohio
"Doug and his team have done a wonderful job to help me and my family. He was alway there, and went extra miles 🙏🙏🙏"
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Dave E.

January 3, 2025

5  out of  5
rating by Dave E.
"Connor was absolutely fantastic! He guided my wife and me through the process of setting up our life insurance policy with ease. Even though we communicated solely via email and phone, he was incredibly responsive, clear, and professional. Thank you, Connor, for making such an important process so straightforward and reassuring!"
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Professor K

December 16, 2024

5  out of  5
rating by Professor K
"Friendly and informative. Great experience overall"
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Ay Ryan

December 12, 2024

5  out of  5
rating by Ay Ryan
"My first time contacting State Farm and Mark Fowler had assisted me in the process very excellently. From quoting Home, Autos, and Rental property until realizing them all, Mark has been so informative, patient, respectful, prompt throughout the process. I asked him questions several times, he responded very promptly, and executed what needed to be done right away. Thank you Mark for your assistance and thanks to State Farm as well."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tazzie Haybron

December 3, 2024

5  out of  5
rating by Tazzie Haybron
"Mr. Doug Yglesias is an amazing insurance agent ! he will be sure to get you up with a policy that works great for you and what you are in need of ! he also is very very flexible, patient and cares during those difficult times that we all never want to experience , ( that could be an accident, something going wrong with your home and you need to contact him for homeowner assistance) Whatever it may be, Doug is there to help you out step by step ! his office staff are just as incredible as Doug himself! He makes sure ( he runs his business as a family business always looking out for your family members and friends you send his way ! ) , with top notch staff, service and support and truly cares about his customers! i have been working with Doug for almost a decade myself! So I can assure you whatever your needs are Doug will be sure to make sure that those are met! Doug has great time management skills, just a joy to work with and speak to during your most vulnerable times in life . He’s just a phone call away ! 10/10 would recommend and trust in him and his staff whenever I give his name out to anyone I know that he will take great care of them !"
We responded:
"Thank you, Tazzie. We appreciate your review! We enjoy working with you and your family through the years. As always, if you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Zeng

December 2, 2024

5  out of  5
rating by Christopher Zeng
"Was helped by a nice fellow named Mark. Very nice agency. Always responsive and listens to its customers!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Micah Marshall

November 28, 2024

2  out of  5
rating by Micah Marshall
"Doug and was not on my side in helping me get my proper refunds, to the point of me telling them that I wanted to stop a certain payment and them not doing so. Leaving me to deal with the consequences while stringing me along to make me feel like they would help me out."
We responded:
"Micah, I am sorry to hear about your dissatisfaction with State Farm's refund process. I would like to discuss with you. Please call our office. "
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Michael France

November 26, 2024

5  out of  5
rating by Michael France
"Agent was extremely helpful with all the questions I had relating to home and auto insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Selenaz World

November 22, 2024

5  out of  5
rating by Selenaz World
"Connor was very attentive and helpful, I am young and very new to how insurance works and he helped me SO MUCH! He nade sure I understood everything he told me and gave me very good details, while also finding something that fit my needs and I appreciated that ! (He deserves a raise!)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kerry Hillman

November 18, 2024

5  out of  5
rating by Kerry Hillman
"Doug has been my agent through life’s biggest moments - multiple cars, buying my first home, to becoming a mom…He has literally ‘brought out the white board’ for me and has explained different types of insurance so I could make the best, most well-educated decisions when it comes to protecting my family. He’s never made me feel pressured and always knows what to do when I say, “Doug…is there anywhere I can save a few dollars?”"
We responded:
"We’re honored by your positive feedback! We have enjoyed working with you through the years and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kaelyn Fox

November 12, 2024

5  out of  5
rating by Kaelyn Fox
"Super helpful and very responsive."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Columbus, State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"